Elevator provides a comprehensive B2B customization service, guiding clients from inquiry to after-sales support with a streamlined process that ensures quality, precision, and timely delivery.
1. Inquiry Analysis & Quotation
Customers send an inquiry; Delfar analyzes requirements and provides a detailed quotation.
2. Drawing Application & Confirmation
Delfar prepares technical drawings. Both parties review and confirm the drawings along with the contract.
3. Deposit & Production
Upon receipt of the deposit, the production of the customized stainless steel elevator begins, following precise specifications.
4. Quality Control & Pre-Shipment Assembly
Main machine and control cabinet undergo joint testing; elevator cars are pre-assembled to ensure perfect fit and alignment.
5. Shipping & Installation Guidance
Products are shipped, and Delfar provides guidance for on-site installation.
6. After-Sales Support
Assistance with any damaged parts, dispatch of engineers if necessary, 24/7 online support, and spare parts supply (typically within one week for standard parts).